I'm Jackie Lackenbacher, a Lead Product Designer in San Diego, CA. For 22 years, I've been two designers at once — a Lead and VP inside brands like LightStream (Truist Bank), Perficient, and The San Diego Foundation, and the principal of my own studio serving nonprofits and startups. That dual lens is why my design systems actually ship (a Storybook system at LightStream cut review cycles by 60%) and why my research actually moves the numbers (a recent Perficient redesign doubled task success).
I'm Jackie Lackenbacher, a Lead Product Designer in San Diego, CA. For 22 years, I've been two designers at once — a Lead and VP inside brands like LightStream (Truist Bank), Perficient, and The San Diego Foundation, and the principal of my own studio serving nonprofits and startups. That dual lens is why my design systems actually ship (a Storybook system at LightStream cut review cycles by 60%) and why my research actually moves the numbers (a recent Perficient redesign doubled task success).
Bilingual English/Spanish. Trained across Colombia, Germany, Canada, and the US. Currently leaning into what AI means for product design.
Bilingual English/Spanish. Trained across Colombia, Germany, Canada, and the US. Currently leaning into what AI means for product design.
Lighstream Logo
Ford logo
Cardinal Health
The Greater DC Diaper Bank
Meta
Wacoal
Essetia Health
Lifeline Packaging
Boost Mobile
DTE
Perficient logo
The Johnson and Johnson logo
The San Diego Foundation Logo

PORTFOLIO

"She brings strong product thinking to complex problems... delivering elegant, scalable solutions and leading teams with a clear strategic vision."
Erika Nelson
CMS Lead Designer at Signet Jewelers
"A rare blend of strategic thinking, empathy, and visual craft. She leads end-to-end execution across complex projects and stays calm under pressure."
Randy Dickerson
Creative Director, Perficient